Jump Desktop (ZenDesk) is an easy to use client/server program. It uses Google for authentication (talk.google.com). Blocking Jump Desktop will also affect access to https://talk.google.com and any services that rely on Google Authentication Services for their user authentication. The client can use either RDP or VNC protocols.

This SonicWALL signature identifies legitimate Jump Desktop HTTPS connections to service.jumpdesktop.com--used as the authentication mechanism for Jump Desktop.